① Please ensure that the hub is connected to the PD power supply; ② Black screen problem is likely to be a secondary adapter, you need to ensure that the HDMI interface on the hub is connected to ...

More than 3 USB-A ports stopped working, probably due to the insufficient power supply. Therefore, it is recommended to change the charging cable and the charger with more power. After that, conne...

@Kathy Leslie  Hi Kathy,   Thank you for posting! Sorry for the inconvenience caused to you due to the docking station. To solve your problem faster, can you please tell us your lapt...

Just curious if anyone else has had this strange issue when inserting the hub into laptop. It consistently has a tone that plays every 90 seconds and is really annoying. Anyone that calls me throug...

@Emilio Battistini Hi Emilio, Thanks for your reply. The docking station is peripheral to the laptop. When you boot up the laptop, if the docking station is connected to the laptop, there is a b...

Hi, I have no other storage device attached to the HUB.  I also tried to lower the priority of the External USB for the boot, but it did not change the result.  I have noticed also that...

Hi Emilio, Thanks for your posting, and sorry for the inconvenience caused by this docking station. In order to provide the best possible support, may I ask if you have any other storage devices ...

Hello, I have a <10 in 1 USB-C HUB to HDMI+RJ45+VGA + USB3.0x3+SD/TF Card Reader+Audio+PD>, and if I try to boot my Chuwi Ubook X with the device plugged, it won't start. Instead if I boot t...

Hi,   Our technical department came across the network breakdown problem last year, and in some device pairings, it will appear a problem like "USB-C Hubs Breaking Ethernet Networks and affe...

@Selore Global ok but for now my biggest problem is the constant disconnections (maybe related to chipset as i tested a "usb3gig" linksys device that doesnt disconnect , and another "uni" device th...