Dear @Simon D,Thanks for your message.In order to better solve the problems you encounter. Could you please provide videos or pictures of the your laptop display settings (such as the resolution ra...

I bought the hub and HDMI and DIsplay port worked fine with Dell laptop.  Have a new MSI sword laptop with NVidia RTX 3070 Ti video card.  Now, monitor just shows black screen when trying...

I have a Dell XPS 13 laptop wired into the USB C Docking Station 16 IN 1 but my external monitor resolutions are too low at 1680x1050. How can it be made to take full advantage of the supported scr...

Dear Khang,Thanks for your trying. Could you please contact our after-sale support email<support@seloreglobal.com> so we can provide warranty for you.Thanks a lot.Warm regards,Sherlock.

I am getting constant disconnecting and connecting/ last usb device not recognized... I've done all of these things every possible thing:1. I followed instruction on how to flash the firmware and ...

@Marc Mulot  Dear Marc, We apologize for the inconvenience this adapter has caused you. To confirm the compatibility issue, could you please provide below information?Amazon Order No:Detail...

Queridos Javier, Disculplas las molestias causadas por el producto. Usar una cámara externa u otro dispositivo de alta potencia durante una videoconferencia puede causar desconexión...

@Girish Narang  Dear Girish,Sorry for all inconveniences caused by the adapter.All hubs need to be reinserted after the laptop sleeps and wakes up, which is a common problem of hub products. ...

@Amy Longley Dear Amy, Sorry for the inconvenience caused by this product. Because USB3.0 and wireless devices have similar frequencies, they will interfere with each other when used together, t...

@gerald bartram  Dear Gerald , Thanks for taking time to contact us. Sorry for all the inconvenience caused by this product.To better solve your problems. Could you provide us with follow i...