Hi @STEF GR， Can you send me the SN number of this product? (Usually on the back of the product)Your computer does not have a C port, and you use an A to C adapter to connect our product, so the v...

I recently got a model SEUCO513 docking station. I'm having issues with hdmi and DP ports not finding monitors on Lenovo ideapad Flex4. However, the USB port is working    

Hi @Paul Sholter  Thank you very much for taking the time to contact us. Sorry for this. To help you better solve the problem, could you provide the following information:1. Could you please...

I am also having the same issue . I have a Lenovo ThinkPad E15 paired to the Solare SEDK1401. One of my two monitors is not being dispalyed. 

Hi @Emilie D， Please try the following steps: Restart your computer or change another computer, use the cable we configured, re-plug and re-connect to see if the problem can be solved.If you cann...

Hi @Jack Huggins， Please try the following: Try to uninstall the driver and re-download and install it from the SM76x official website. If the problem still occurs, please let us know.  

Hey Guys did you end up finding the fix for this? I have the exact same issue but I've had mine for about a year. VN: SEDK0701 SN: 2317 Trying to connect to a Thinkpad X1 I was using it fine li...

Hi @Fitzroy Browne Please confirm whether the computer is connected to the display: Windows key + I key can quickly open the settings, then find "system" in the settings, and then click "display o...

Hi @Michael Cooper， Please send your order number to support@seloreglobal.com and attach a screenshot of our chat.We will provide you with the next step of after-sales refund support.

Hi I'm having the same problem. I'm using a Asus Vivo Flip TP412F and trying to connect two Dell S3222HN curved monitors. Your device model is : SEUC0304.