Hi @Stuart Deacons ,I'm sorry you had a bad experience. But we will certainly solve your problem to your satisfaction.However, according to your description, we can not completely judge where ...
Hi @Stuart Deacons ,I'm sorry you had a bad experience. But we will certainly solve your problem to your satisfaction.However, according to your description, we can not completely judge where ...
Dear @Hari Prasanth Loganathan Each person purchases a different product model and has different solutions. 1:Please provide your product SN serial number2: What ...
Hi @Manuel Jordan 1. If your computer power is 85W, then charging the computer through our docking station will consume 15W, leaving only 70W of power to the computer, and it is definitely safe, p...
Hi @Manuel Jordan 1. The hub's PD port supports connecting up to 100W of PD power, because the hub will withhold about 15W of power, computer will be able to receive about 85W of power if a ...
Hi @Manuel Jordan , The PD charging port on the Hub supports a maximum charging power of 100W. Since the Hub itself needs power to work, a portion of the power will be deducted, about 13-15W,...
Hi @Brian Webster,❶ The data of the hub and the C port of PD cannot be displayed when you use the C-DP cable to connect, because it does not have video function. So it is normal.❷ It is abnormal th...
@Jascha W. Hi,If you need my assistance, please provide me with the order number and we will help you.
Hi @Jascha W. Please send the order number to this email address.(support01@seloretech.com)(Attach the forum link https://seloreglobal.com/community/xenforum/topic/147225/dk1001-hdmi-doesn-t-w...
@Jascha W. According to your feedback, I will send you a link, you can download and install the upgrade (no need to connect the monitor).https://cdn.shopify.com/s/files/1/0660/6713/6733/files/...