Hi, To better solve the problem, please provide the information as follows: 1. Please ensure you are using DP-to-DP or HDMI-to-HDMI cables for connection. 2. Try manually updating the graphics c...
Hi, To better solve the problem, please provide the information as follows: 1. Please ensure you are using DP-to-DP or HDMI-to-HDMI cables for connection. 2. Try manually updating the graphics c...
Hi @Gaston Perez, To better solve the problem, please provide the following information: 1. Please provide the specific model of your laptop. 2. Has there been any change in your usa...
@Fausto Bartra Okay, you can try manually updating the graphics card drivers and upgrading the firmware as mentioned above to see if it resolves the issue. If the problem persists, you can r...
@Ewan Armstrong-Bridges Hi, To better address your issue, please provide the following information: 1. Provide the specific computer model;2. Any changes in your usage environment compared ...
@Fausto Bartra Thanks for the information. There may be compatibility issues with secondary adapters. Therefore, we recommend to use DP-to-DP or HDMI-to-HDMI cables. Addition...
@Caroline Vézina Hi, To better solve your issue more effectively, please provide the following: 1. The specific model of your computer to verify compatibility.2. Ensure you are using...
Hi @Fausto Bartra, To confirm compatibility, could you provide the specific computer model or send us a picture of the model label located on the back of your computer? Note: Our products are sui...
@Catherine Palmberg Thanks for the information. We’ve confirmed that your laptop’s USB-C port does not support&...
@Catherine Palmberg To better solve your problem, can you provide the following details: 1. Please provide the docking station model. 2. We have found that your computer has multiple models. Can...
Hi @Gersson Benavides, In order to better solve your problem, can you provide the laptop model you are using? (such as: HP EliteBook 745 G4) Best regards