Posts made by Selore Global

• Non of the HDMI ports working

  Hi @Joel Min, Thanks for your support. To better solve your problem, please provide the information as follows: ① Connect a single monitor separately to see if it can be displayed normally. ...

  posted in HDMI port doesn't work

  

  Selore Global
  6/23/25, 2:15 AM
• Problem with docking station SEDK1501

  Hi @Xavier GRÉGOIRE, Thanks for the information you provided. Please make sure to use the cable that came with the SEDK1501 docking station. Best regards

  posted in Charging port doesn't work

  

  Selore Global
  5/30/25, 9:24 AM
• Problem with docking station SEDK1501

  Hi @Xavier GRÉGOIRE, To better solve the problems you encounter. Could you provide videos of the docking station in use?  (The video includes the product, laptop and monitor). Looking...

  posted in Charging port doesn't work

  

  Selore Global
  5/29/25, 10:34 AM
• Hub is dead after 5 months

  Hi @Martin C.  To better solve your problem, please connect your laptop to the monitor, USB devices, etc. Open the display settings on your computer. Record a complete video (include the prod...

  posted in HDMI port doesn't work

  

  Selore Global
  5/29/25, 10:11 AM
• ASUS Chromebook, model C423N. HDMI doesn't work model # SEUC3707

  Hi @Gary Sherwin, We apologize for the inconvenience this adapter has caused. Could you please try the following troubleshooting steps: 1. Update Your Graphics Driver- Please install the latest ...

  posted in HDMI port doesn't work

  

  Selore Global
  5/26/25, 2:32 AM
• ASUS Chromebook, model C423N. HDMI doesn't work model # SEUC3707

  Hi @Gary Sherwin, The issue may be related to resolution, refresh rate, graphics card drivers and product program. 1. When connecting to Port 2 or 3, it is recommended to adjust the monitor&rsquo...

  posted in HDMI port doesn't work

  

  Selore Global
  5/23/25, 4:24 AM
• HP Pro Desk Top

  Hi @Chuck Hoose, Thanks for the information you provided. To better solve your problem, please confirm and provide the following details:   1. Please get in touch with HP's official custome...

  posted in Gerenal questions

  

  Selore Global
  5/22/25, 9:28 AM
• HP Pro Desk Top

  Hi @Chuck Hoose, Please provide the product model.

  posted in Gerenal questions

  

  Selore Global
  5/21/25, 9:55 AM
• SEUC0422 issue with hdmi ports not finding monitors on Lenovo 82KV laptop.

  Hi @STEF GR， Can you send me the SN number of this product? (Usually on the back of the product)Your computer does not have a C port, and you use an A to C adapter to connect our product, so the v...

  posted in HDMI port doesn't work

  

  Selore Global
  3/18/25, 1:31 AM
• hdmi ports don't work

  Hi @Paul Sholter  Thank you very much for taking the time to contact us. Sorry for this. To help you better solve the problem, could you provide the following information:1. Could you please...

  posted in HDMI port doesn't work

  

  Selore Global
  3/6/25, 1:28 AM