Posts made by Selore Global

• hdmi ports don't work

  Hi @Paul Sholter  Thank you very much for taking the time to contact us. Sorry for this. To help you better solve the problem, could you provide the following information:1. Could you please...

  posted in HDMI port doesn't work

  

  Selore Global
  3/6/25, 1:28 AM
• 16 in 1 USB C Dock not working - LED light flashing white constantly

  Hi @Emilie D， Please try the following steps: Restart your computer or change another computer, use the cable we configured, re-plug and re-connect to see if the problem can be solved.If you cann...

  posted in Gerenal questions

  

  Selore Global
  2/19/25, 1:36 AM
• Docking station cuts out frequently, causing both screens to remain off - but the mouse/headset/keyboard keep working

  Hi @Jack Huggins， Please try the following: Try to uninstall the driver and re-download and install it from the SM76x official website. If the problem still occurs, please let us know.  

  posted in Gerenal questions

  

  Selore Global
  2/19/25, 1:26 AM
• hdmi ports don't work

  Hi @Fitzroy Browne Please confirm whether the computer is connected to the display: Windows key + I key can quickly open the settings, then find "system" in the settings, and then click "display o...

  posted in HDMI port doesn't work

  

  Selore Global
  2/18/25, 1:09 AM
• Docking Station constantly restarts.

  Hi @Michael Cooper， Please send your order number to support@seloreglobal.com and attach a screenshot of our chat.We will provide you with the next step of after-sales refund support.

  posted in Gerenal questions

  

  Selore Global
  2/17/25, 5:40 AM
• Docking Station constantly restarts.

  Hi @Michael Cooper, We give the reasons why your upgrade failed. You can check: 1: If the HDMI monitor you are connected to does not display normally, the upgrade program will fail; 2: If you up...

  posted in Gerenal questions

  

  Selore Global
  2/14/25, 1:26 AM
• Docking Station constantly restarts.

  Hi @Michael Cooper，Try the first one first, if that doesn't solve the problem, then try the second one.

  posted in Gerenal questions

  

  Selore Global
  2/13/25, 4:21 AM
• hdmi ports don't work

  Hi @Benjamin Di Qual， https://www.siliconmotion.com/download/3Xf/a/index.htmlPlease click the link to go to the official website to download the driver. After installation, you need to allow scr...

  posted in HDMI port doesn't work

  

  Selore Global
  2/11/25, 2:20 AM
• hdmi ports don't work

  Hi @Sal Vatore，It may be a compatibility issue.Please tell me the model of your product and the model of your computer device.

  posted in HDMI port doesn't work

  

  Selore Global
  2/10/25, 1:18 AM
• hdmi ports don't work

  Hi @tony coleman，OK.Please tell me the model of your product and the model of your computer device. 

  posted in HDMI port doesn't work

  

  Selore Global
  2/5/25, 1:25 AM