Hallo, Um das Problem besser beheben zu können, bitten wir Sie, uns die folgenden Informationen zur Verfügung zu stellen: 1. Haben die beiden ASUS VP 247 Monitore zuvor ordnungsgemä...
Hallo, Um das Problem besser beheben zu können, bitten wir Sie, uns die folgenden Informationen zur Verfügung zu stellen: 1. Haben die beiden ASUS VP 247 Monitore zuvor ordnungsgemä...
Hi @J Gardner, Thank you for the information you provided. Unfortunately, the file is corrupted and I'm unable to view the image. In order to better solve your problem, can you provide the follow...
Hi @Joel Min, Thanks for your support. To better solve your problem, please provide the information as follows: ① Connect a single monitor separately to see if it can be displayed normally. ...
Hi @Xavier GRÉGOIRE, Thanks for the information you provided. Please make sure to use the cable that came with the SEDK1501 docking station. Best regards
Hi @Xavier GRÉGOIRE, To better solve the problems you encounter. Could you provide videos of the docking station in use? (The video includes the product, laptop and monitor). Looking...
Hi @Martin C. To better solve your problem, please connect your laptop to the monitor, USB devices, etc. Open the display settings on your computer. Record a complete video (include the prod...
Hi @Gary Sherwin, We apologize for the inconvenience this adapter has caused. Could you please try the following troubleshooting steps: 1. Update Your Graphics Driver- Please install the latest ...
Hi @Gary Sherwin, The issue may be related to resolution, refresh rate, graphics card drivers and product program. 1. When connecting to Port 2 or 3, it is recommended to adjust the monitor&rsquo...
Hi @Chuck Hoose, Thanks for the information you provided. To better solve your problem, please confirm and provide the following details: 1. Please get in touch with HP's official custome...