Posts made by Selore Global

• Cannot see monitor connected to hub

  Hi @Brian Webster，❶ The data of the hub and the C port of PD cannot be displayed when you use the C-DP cable to connect, because it does not have video function. So it is normal.❷ It is abnormal th...

  posted in Gerenal questions

  

  Selore Global
  11/25/24, 2:11 AM
• DK1001 HDMI doesn't work after failed Driver Update

  @Jascha W. Hi，If you need my assistance, please provide me with the order number and we will help you.          

  posted in HDMI port doesn't work

  

  Selore Global
  11/19/24, 1:16 AM
• DK1001 HDMI doesn't work after failed Driver Update

  Hi @Jascha W. Please send the order number to this email address.（support01@seloretech.com）(Attach the forum link https://seloreglobal.com/community/xenforum/topic/147225/dk1001-hdmi-doesn-t-w...

  posted in HDMI port doesn't work

  

  Selore Global
  11/13/24, 7:28 AM
• DK1001 HDMI doesn't work after failed Driver Update

  @Jascha W. According to your feedback, I will send you a link, you can download and install the upgrade (no need to connect the monitor).https://cdn.shopify.com/s/files/1/0660/6713/6733/files/...

  posted in HDMI port doesn't work

  

  Selore Global
  11/13/24, 1:37 AM
• DK1001 HDMI doesn't work after failed Driver Update

  @Jascha W.  Hello. Most of our products do not require driver updates.So I would like to know a question: Can you describe why you want to update the driver and the problem you want to solve...

  posted in HDMI port doesn't work

  

  Selore Global
  11/12/24, 10:10 AM
• Lenovo Ideapad 1 15ALC7 and SEUC0422 duel monitors not detected.

  You're welcome😃

  posted in HDMI port doesn't work

  

  Selore Global
  10/18/24, 1:06 AM
• Screen flickering with dual monitor 1440p and 1080p set up

  Hi @Charles Yaw, According to the computer model you provided and the current abnormal situation, your computer should support DP1.2, up to two 1080p/60hz displays. We recommend that you open the...

  posted in Gerenal questions

  

  Selore Global
  10/16/24, 2:39 AM
• Lenovo Ideapad 1 15ALC7 and SEUC0422 duel monitors not detected.

  Hi @Tony Prout: I'm sorry to tell you that after checking. The C port of your computer does not support video output, and the product using DP signal master control is not compatible; so the vide...

  posted in HDMI port doesn't work

  

  Selore Global
  10/15/24, 1:38 AM
• Docking station will not recognize monitors on startup

  @utubu uasi Hi， There is no problem when you use a DELL computer to connect our product, but there is a problem when connecting to Surface Laptop 3; then the problem still exists after upgrad...

  posted in Gerenal questions

  

  Selore Global
  10/8/24, 2:56 AM
• Docking station will not recognize monitors on startup

  Hi @utubu uasi  Please click the link, https://drive.google.com/file/d/1D4NHD_ttMaJVJvs6NhR6rCvu18OHk-cg/view?pli=1then click the download button in the upper right corner. After downloadin...

  posted in Gerenal questions

  

  Selore Global
  10/8/24, 1:40 AM