Posts made by Selore Global

• None of the HDMI ports work on my SEDK1407 with my Asus Zenbook S 14 (UX5406)

  Hi, thank you for the information. To help our technicians better visualize and resolve the issue as soon as possible, please connect the devices, open the display settings, and take a video (inclu...

  posted in HDMI port doesn't work

  

  Selore Global
  10/9/25, 4:26 AM
• None of the HDMI ports work on my SEDK1407 with my Asus Zenbook S 14 (UX5406)

  Hi, To better solve the problem, please provide the information as follows: 1. Please ensure you are using DP-to-DP or HDMI-to-HDMI cables for connection. 2. Try manually updating the graphics c...

  posted in HDMI port doesn't work

  

  Selore Global
  10/8/25, 8:09 AM
• HDMI and DP ports stopped working on Selore 13-in-1 Docking Station (DK1407)

  Hi @Gaston Perez, To better solve the problem, please provide the following information:   1. Please provide the specific model of your laptop.  2. Has there been any change in your usa...

  posted in HDMI port doesn't work

  

  Selore Global
  9/17/25, 10:23 AM
• SEDK1407 docking station: displayport is not detected

  @Fausto Bartra  Okay, you can try manually updating the graphics card drivers and upgrading the firmware as mentioned above to see if it resolves the issue. If the problem persists, you can r...

  posted in Gerenal questions

  

  Selore Global
  9/10/25, 3:53 AM
• SEU0304 not transmitting display

  @Ewan Armstrong-Bridges  Hi, To better address your issue, please provide the following information: 1. Provide the specific computer model;2. Any changes in your usage environment compared ...

  posted in Gerenal questions

  

  Selore Global
  9/10/25, 2:26 AM
• SEDK1407 docking station: displayport is not detected

  @Fausto Bartra  Thanks for the information.   There may be compatibility issues with secondary adapters. Therefore, we recommend to use DP-to-DP or HDMI-to-HDMI cables.   Addition...

  posted in Gerenal questions

  

  Selore Global
  9/9/25, 10:08 AM
• no output works - SEDK1407

  @Caroline Vézina  Hi, To better solve your issue more effectively, please provide the following: 1. The specific model of your computer to verify compatibility.2. Ensure you are using...

  posted in Gerenal questions

  

  Selore Global
  9/8/25, 2:08 AM
• SEDK1407 docking station: displayport is not detected

  Hi @Fausto Bartra, To confirm compatibility, could you provide the specific computer model or send us a picture of the model label located on the back of your computer? Note: Our products are sui...

  posted in Gerenal questions

  

  Selore Global
  9/8/25, 1:39 AM
• HDMI ports not recognizing monitors

  @Catherine Palmberg  Thanks for the information. We’ve confirmed that your laptop’s USB-C port does not support&...

  posted in HDMI port doesn't work

  

  Selore Global
  9/3/25, 10:20 AM
• HDMI ports not recognizing monitors

  @Catherine Palmberg To better solve your problem, can you provide the following details: 1. Please provide the docking station model. 2. We have found that your computer has multiple models. Can...

  posted in HDMI port doesn't work

  

  Selore Global
  9/2/25, 7:31 AM