I recently got a model SEDK1407 docking station. I've hooked everything up correctly and confirmed there are no issues with my computer, monitors, or cables. Every couple of minutes I lose all conn...

Hi @Stuart Deacons ，I'm sorry you had a bad experience. But we will certainly solve your problem to your satisfaction.However, according to your description, we can not completely judge where ...

I have purchased a USB C Docking station with 65W Power Adapter, 16 in 1 USB C Dock Quad Monitor Dual HDMI DisplayPort VGA Laptop Docking Station with 2 HDMI, USB A&C 3.1, 2*USB A 3.0, RJ45 Eth...

Dear @Hari Prasanth Loganathan Each person purchases a different product model and has different solutions.         1：Please provide your product SN serial number2: What ...

Is this issue resolved? I have the same issue with Lenovo 

You're welcome   

Again, thanks for the quick and polite reply 1. If your computer power is 85W, then charging the computer through our docking station will consume 15W, leaving only 70W of power to the computer,...

Hi @Manuel Jordan 1. If your computer power is 85W, then charging the computer through our docking station will consume 15W, leaving only 70W of power to the computer, and it is definitely safe, p...

Hello Selore Huge thanks for the replies. I appreciate your quick and polite information   The PD charging port on the Hub supports a maximum charging power of 100W. Since the Hub itself ...

Hi @Manuel Jordan  1. The hub's PD port supports connecting up to 100W of PD power, because the hub will withhold about 15W of power, computer will be able to receive about 85W of power if a ...