Hi @Gersson Benavides, In order to better solve your problem, can you provide the laptop model you are using? (such as: HP EliteBook 745 G4) Best regards

Dear Support Team, I am reaching out for assistance regarding an issue I’m experiencing with one of your USB-C HDMI hubs. Product Information: Product Name: Selore/S-Global USB-C Dual ...

Hallo, Um das Problem besser beheben zu können, bitten wir Sie, uns die folgenden Informationen zur Verfügung zu stellen: 1. Haben die beiden ASUS VP 247 Monitore zuvor ordnungsgemä...

Hallo, ich habe ebenfalls das gleiche Problem mit der Docking-Station SEDK1401 SN: 2431. 2 ASUS Monitore VP 247, die vorher ordenungsgemäß funktionierten, erhalten KEIN SIGNAL!!! Andere...

Hi @J Gardner, Thank you for the information you provided. Unfortunately, the file is corrupted and I'm unable to view the image. In order to better solve your problem, can you provide the follow...

HDMI ports don't work. Monitors not recognized. If they plug the same monitor cords directly in the computer's single HDMI port they work (one one HDMI port).    1: Product model: SEUC0...

Hi @Joel Min, Thanks for your support. To better solve your problem, please provide the information as follows: ① Connect a single monitor separately to see if it can be displayed normally. ...

I know there is no issue with the cables or the laptop because I can connect to another docking station (from another brand) without problem