Hi @Brian Webster，❶ The data of the hub and the C port of PD cannot be displayed when you use the C-DP cable to connect, because it does not have video function. So it is normal.❷ It is abnormal th...

I just received a Selore UC3915 multifunction hub. I connect it to my HP Envy laptop 17-cr1 using the hub's attached cable, plugged one of the two USB-C ports on the laptop. I connect an external...

@Jascha W. Hi，If you need my assistance, please provide me with the order number and we will help you.          

The item was bougt by my employer. We will sent it back to amazon and order a new one.

Hi @Jascha W. Please send the order number to this email address.（support01@seloretech.com）(Attach the forum link https://seloreglobal.com/community/xenforum/topic/147225/dk1001-hdmi-doesn-t-w...

The upgrade did not work: [2024-11-13 06:57:02] Set Comm end[2024-11-13 06:57:02] ......Do ISP Begin......[2024-11-13 06:57:02]  enumActionType : 4, enumSignType:0, enumIspMode:1, enumOneBank...

@Jascha W. According to your feedback, I will send you a link, you can download and install the upgrade (no need to connect the monitor).https://cdn.shopify.com/s/files/1/0660/6713/6733/files/...

I had problems with the resolution.  When i connected two monitors, one monitor didn't offer a good resolution or was flickering. As a workaround I had to connect a monitor direct to the lap...

@Jascha W.  Hello. Most of our products do not require driver updates.So I would like to know a question: Can you describe why you want to update the driver and the problem you want to solve...

Hi, i tried to update my SEDK1001 (SN 2410) with provided instructions: https://drive.google.com/file/d/1744vQHXUXV3EYfnvqIfcIJCFhBXzIWp9/view?usp=drive_link But the update failed. After the fa...