I have the same problem with the same SEUC0422 error code. My laptop is an HP 15-dy2 with Windows 11 25H2 and an i5-1135G7 processor.

Hi, I have a SEDK1501 and have connected a MacBook Pro 14 M5 to it. However, I can't turn on the MacBook using the powerbutton on the DS. What could be causing this? Thanks Frank

Hello, I just purchased the SEDK4023.  dock. How do I stop it from broadcasting it's own default wifi SSID? Even after I connected it to my own wifi, it's still broadcasting it's own default...

I'm using SEDK2024 for few months now, and what I noticed is that Ethernet frequently disconnects for short periode of time. This is quite annoying because I'm often in Teams calls.How can I fix th...

Hi @mark hutton, To better solve your problem, please assist us with the following information: 1. Provide the detailed product model and SN. 2. Provide the detailed model of your laptop. For ex...

the usb docking station is not connecting to my 2 extra monitors , ive tryed one at a time and still no joy   

Hi @Mel Vin, Could you please provide more details about the issue you are encountering? For example, which port is not functioning properly? We will do our best to assist you and resolve the iss...

Is there a way to get my Galaxy Book Flex Alpha 2 to work with this docking station (https://www.amazon.com/Docking-Selore-Monitors-Displayport-Charging/dp/B08HLZ4X8Q?ref_=ast_sto_dp&th=1&p...

Hi Benjamin Fryman, To better solve the problem, please provide the information as follows: 1. Please provide your detailed laptop model.2. After connecting the devices, please open the display s...

Hello I have both a Dell Lapto and a Chromebook that when connecting my hub to it, only HDMI-1 port seems to register the monitor.  This has been happening ever since I received this product, ...