Dear @Stella Gomez, We apologize for any inconvenience caused. Please note that our network card unit is not in the same place with the video display unit which should not affect the video perfor...

Dear @Kyle Wallder We apologize for the inconvenience caused. The error code you encountered indicates that there is an issue with the environment.   Typically, the environment requireme...

I recently tried to update my device using your firmware update tool.  Half way through, the process failed.  Anytime I try to run the update now, it displays the following: "Trying into...

Why am I losing internet connection when I connect a second monitor? Hi Community, So I have been using 1 monitor for the last year everything’s been fine. However I have recently added an ...

Dear @Gareth Miller , So sorry for the inconvenience caused by this adapter. According to the information you provided, it may be a compatibility problem.   In order to further confirm and ...

Dear @Fabrice Lays , We would like to present our deepest apologies for all the inconvenience. May I ask if you have updated your computer recently? To better help you solve problem, could ...

Hi, I have a USB-C Docking Station 7 in 1 Dual HDMI Display Port VGA which was provided by my employer in order to use mulitiple monitors. It works fine with a Dell laptop but when I try and conne...

 Hi. I have just purchase the abobe mentioned Selore hubs. All usb and card read port doest works  but 2 HDMI  where not recognize by the sistem. I have brand new HP notebook ...

Hello, My Docking station stop working after 6-7 months of use. It received no shocks (still at same place, no move).It's still the same laptop (HP EliteBook 840 G6) that I'm using. The USB-C port...

I've a 2K Display. When i use a 4K USB-C to HDMI Cable I can set 144Hz on 2560x1440   When I use SEUC3908 at the same USB-C, I can set only 2k@70Hz on both HDMI Ports.   On Diplay...