Hi Judy, It didn't work. I replied to the email and attached the logs. Regards, Vaclav.

@Vaclav Elias Hi Vaclav Elias, Sure, no problem. We'll send the firmware to the email address you left when you registered for the forum. Please check it.   Best regards, Judy Selore&am...

Hi Judy, It didn't work. I tried the product again on the other Lenovo laptop I mentioned previously and I could see Device Manager updating with relevant interfaces but it is not the case with my...

@Vaclav Elias  Hi Vaclav Elias, Thank you for your information. The docking station's USB data interface, such as USB 2.0, USB 3.0, or USB-C device will appear in the Device Manager's Unive...

@Selore Global , You are welcome. Model NO.: SEUC3303 SN: 2224 The other computer is also Win 11 That was all done, Bios, Graphic Card, and many more (including from Windows Update > Advan...

Hi Vaclav Elias, Thanks for your posting and for taking the time to contact us. Sorry for the inconvenience caused to you due to the docking station. Please provide the specific model of the p...

Hi, I have recently updated my laptop and the Selore&S-Global 12-in-1 USB C docking station is not recognised anymore. It was working previously. I thought it was broken but it works on anoth...

Sorry, Selore docking station doesn't support 5120*1440 ultra-wide monitor resolution. Our chip supports 3840*2160 or 2560*1440, or 1920*1080 resolution, 5120*1440 is not in the support range of o...

① Please ensure that the hub is connected to the PD power supply; ② Black screen problem is likely to be a secondary adapter, you need to ensure that the HDMI interface on the hub is connected to ...

More than 3 USB-A ports stopped working, probably due to the insufficient power supply. Therefore, it is recommended to change the charging cable and the charger with more power. After that, conne...