also do I need to get power to it some how for the hdmi to show the monitors?
also do I need to get power to it some how for the hdmi to show the monitors?
Hi @mark lefler
In order for us to solve your problem more clearly, please provide the product's SN serial number (on the back of the product), and then attach a screenshot or video of the fault. Thank you
@Selore Global I gave you the model number of the product and the laptop and I cant show a video of it not doing something it should.
@mark lefler
Hi,
I need you to send the serial number of the product (usually on the back of the product), not the model number.If you can't send a video, try sending a photo of the glitch
I recently got a model SEUCO513 docking station. I'm having issues with hdmi and DP ports not finding monitors on Lenovo ideapad Flex4. However, the USB port is working
Hi @STEF GR,
Can you send me the SN number of this product? (Usually on the back of the product)
Your computer does not have a C port, and you use an A to C adapter to connect our product, so the video function cannot be used.
But we can recommend product models that can realize the function, such as UC0224 0228 5901 5902 DK1501, etc.(driver needs to be installed).