Hi @Tia Hamilton Sorry for the trouble caused to you. Our customer service team usually replies the information within 24 hours. May I know your order number? And what is your contact channel?...

I am having the same problem. I reached out to customer service but have not heard back.

My laptop is a Lenovo Yoga 7 16IAP7

I'm running Win 11 and I have the SSD Docking Station 13 in 1 hub.  I've tried it in 2 different Thunderbolt 4 ports, but Windows keeps saying it doesn't recognize the USB device.  I has ...

I have an Anker 100 W power adaptor. It supports the PD protocol. If I plug it direct to the laptop it charges the laptop battery. If I plug it to the Selore &S-Global SEUC0215 adaptor the la...

Whenever a power surge occurs, you usually receive a notification warning you and protecting the connected devices from any form of damage. However, in some cases, the USB port may stop working aft...

Dear @JOHN OKON and @Paul Giles I apologize for the inconvenience. Can you test it? Is there a problem with one port or both? Step 1: Please use the first monitor to connect both HDMI po...

I have this exact same problem on my Dell laptop using the docking station with iiyama and Hp monitors. Both cycle blank when they feel like it. And there is no generic drivers available to update....

Hi, I have been using the 14 in1 docking station (which connects my laptop to a Dell Monitor) for about 2-3 months now and everything has been fine until a couple of days ago. Now after every few ...

Dear @Gary Alaiya I apologize for the inconvenience. For your issue ,Our technical recommendations that you can try to upgrade the graphics card driver first, if still can not be solved, plea...