@Selore Global It is all our docking stations, we have about 10 in total.  It started about 3 weeks ago and affects all our Laptops.  We dont have another model of laptop. The laptops ar...

Hello, I have a Selore docking station 14 in 1 that I've been using with my thinkpad lenovo laptop and the two HDMI ports were working just fine. But on my Dell inspiron The monitor were detected ...

This doesn't seem like a valid solution.

Dear @Jonathan Eddie ,I am so sorry for the inconvenience brought by our products.May i know that how many docking stations has this issue when connected with Thinkpad Laptops? If convenient,y...

HI We have 8 of your 14 in1 docking stations connected to Lenovo Thinkpad Laptops. At the end of last week and all this week, the monitors they are connected to are going blank and you have to di...

I've also installed the driver following the procedure here: https://seloreglobal.com/pages/driver-upgrade Nothing change. Can you please advice if there's anything i can try? thanks

Hi, I have a Dell XSP 13 and i bought a 13 in 1 to use with two external monitor (2 Dells). I've connected them both via HDMI. Unfortunatly the second monitor won't go higher 1920x1080. The monit...

Dear @Stella Gomez, We apologize for any inconvenience caused. Please note that our network card unit is not in the same place with the video display unit which should not affect the video perfor...

Dear @Kyle Wallder We apologize for the inconvenience caused. The error code you encountered indicates that there is an issue with the environment.   Typically, the environment requireme...

I recently tried to update my device using your firmware update tool.  Half way through, the process failed.  Anytime I try to run the update now, it displays the following: "Trying into...