@Oneide Schneider Hi,I have reported the problem to the technical department, but you need to reinstall the driver, and then the screenshot is complete, including the computer model, rather th...

Hi I got your product from Amazon, it worked well in the beginning but now the HDMIs are not working anymore. Model NO: SEDK1501SN: 2328 - Not sure what to do, I tried reinstalling the software/...

@Jean Houle  We suspect a compatibility issue with the device, not a product malfunction. So you can try the above solution and troubleshoot the problem. Thank you for your understanding and...

I have a ThinkPad core I7 from Intel and have the same problem than above mentionned. Did your solutions that have already been applied, resulted in other solution than buy another Selore: SEUC0409!?

Hi @Vilmos P  So sorry for the inconvenience. Advice provided from the technical team: ①Can you try other device testing? ,If the product supports normal video output, then test all ports s...

Hi!I have been using the docking station for the last couple of months with my worklaptop and 2 external screens without an issue. Resolutions were not the best, but acceptable. However starting ja...

Hi @S B:   So sorry for the inconvenience.Do you have three monitors connected simultaneously using the product's two HDMI ports and the VGA port?If so, in order to better help you solve the...

Hello, I have a SEDK0701 connected to my laptop and two external monitors.  It was working well with the 3 displays.  However, it all of a sudden stopped recongizing one of the monitors ...

1: Check the adapter, because the adapter has been working for a long time, does it become very hot? If it is, it is because the temperature is high and the movement speed will be slower when usin...