I've an issue with my USB HUB (re: SEUC0304-FR). When my computer goes out from long sleep, the usb hub is no more working. Device manager shows unknown USB device (Device Descriptor Request Failed...

Hi @Jason K Here are 3 suggestions for you, you can try them:① Provide SN update program;② Manually update the computer graphics card driver;③Update system patches in Windows settings and update o...

The problem started two months ago. Everything was working fine before. If I connect the adapter and put my PC to sleep, the PC restarts after some time. Event viewer says critical error. If I pe...

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Hi, I did try reinstalling the driver, 2 times actually(as you can see in the IMAGE the version is the latest one 1.10), and I sent the details in the email. And It worked for a month basically. I...

@Oneide Schneider  This is the driver download link. https://www.synaptics.com/products/displaylink-graphics

@Oneide Schneider Hi,I have reported the problem to the technical department, but you need to reinstall the driver, and then the screenshot is complete, including the computer model, rather th...

Hi I got your product from Amazon, it worked well in the beginning but now the HDMIs are not working anymore. Model NO: SEDK1501SN: 2328 - Not sure what to do, I tried reinstalling the software/...

@Jean Houle  We suspect a compatibility issue with the device, not a product malfunction. So you can try the above solution and troubleshoot the problem. Thank you for your understanding and...