@Aj Daga Of course, I will always be here.There is another way, you can also contact after-sales support, email: support@seloreglobal.com

@Selore Global Thanks you for your quick response. I have uninstalled-reinstalled the new version. Will come back here if the issue persists.

Hi @Aj Daga  Sorry for the inconvenience. Regarding your problem, the solution given by the technical department is to uninstall your previous driver software, then re-download and install t...

1) Please find other phones, tablets, or computers that support video output to test whether have the same issue or not; 2) Please check whether your monitor has a VGA interface, and whether you u...

Hello! I have a Selore Model SEUC0228, Serial Number 2312. I use it to connect 2 monitors via HDMI cables. Every so often, as much as 10-15 times in 8 hours work day, the device stops working. Th...

Dear  @Allan CarterWe apologize for the inconvenience. In order to better help you solve this problem, please provide us with the brand model of your computer, as well as the product model an...

Hi@Timo Weike  Thank you for your feedback on the issue, so I consulted with my technical colleagues. He said that this is a normal imagination, because there is no problem with the product i...

Hi @Aymeric WALRAVE  The audio of this product can be adjusted independently. Could you please use other C-port devices to test whether the same problem will occur? For more intuitive analys...

Dear @Devin O'Brien We apologize for the inconvenience.The intermittent disconnection of the speakers may require an upgrade program.In order to better help you solve this problem, please...