Dear @Mike McClure I apologize for the inconvenience. In order to better help you solve this problem, you can contact our after-sales support email (support@seloreglobal.com) and provide us w...
Dear @Mike McClure I apologize for the inconvenience. In order to better help you solve this problem, you can contact our after-sales support email (support@seloreglobal.com) and provide us w...
Hi, is the 3440*1440 resolution is supported? The monitor seems not detected on my SEDK1401-FR? Regards
Hi @Tia Hamilton Sorry for the trouble caused to you. Our customer service team usually replies the information within 24 hours. May I know your order number? And what is your contact channel?...
I am having the same problem. I reached out to customer service but have not heard back.
My laptop is a Lenovo Yoga 7 16IAP7
I'm running Win 11 and I have the SSD Docking Station 13 in 1 hub. I've tried it in 2 different Thunderbolt 4 ports, but Windows keeps saying it doesn't recognize the USB device. I has ...
I have an Anker 100 W power adaptor. It supports the PD protocol. If I plug it direct to the laptop it charges the laptop battery. If I plug it to the Selore &S-Global SEUC0215 adaptor the la...
Whenever a power surge occurs, you usually receive a notification warning you and protecting the connected devices from any form of damage. However, in some cases, the USB port may stop working aft...
Dear @JOHN OKON and @Paul Giles I apologize for the inconvenience. Can you test it? Is there a problem with one port or both? Step 1: Please use the first monitor to connect both HDMI po...
I have this exact same problem on my Dell laptop using the docking station with iiyama and Hp monitors. Both cycle blank when they feel like it. And there is no generic drivers available to update....