S/N is 2405. If I connect both external monitors through the USB-C hub, they are both dim.
S/N is 2405. If I connect both external monitors through the USB-C hub, they are both dim.
Hi @Brian Adams ,In order to solve your problem more quickly, please provide the SN serial number of the product (usually on the back of the product). It would be even better if you could prov...
I'm using SEDK1401 to connect 1 monitor. I have a 2nd monitor connected to the HDMI output on my laptop. The monitor connected to the SEDK1401 is noticeably dimmer. If I switch th...
@Matt McCutcheon Well. Wait for your SN number.
1. HP EliteBook 840 G8 and DP version, if you mean Display Port version, this laptop doesn't have a built in DP port, only HDMI. The Dell S2417DG monitors are DP 1.2 and HDMI 1.4.2. I upgraded all ...
Hi @Mike Wong,In order to better solve your problem,What is your computer model?A suggestion: You can try connecting other devices to check if it is a compatibility issue.
Hi,@Thempleton Aart This is our official website, this is a different platform. If you should check the purchase information from the AMZ platform.
Can't find anything on this website about this product I bought not so long time ago from Amazon...
When I plug in the SEUC6002 hub on a Win11 laptop, I get a USB Device Not Recognized message. the hub works with USB devices connected to it like keyboard. however, it doesn't wor...