None of the HDMI ports work on my SEDK1407 with my Asus Zenbook S 14 (UX5406). I have just bought the SEDK1407 from Amazon, SN: H59AA312017 All other devices attached to the Selore SEDK1407 are f...

Hi @Gaston Perez, To better solve the problem, please provide the following information:   1. Please provide the specific model of your laptop.  2. Has there been any change in your usa...

Additional details for context: I’m using a Windows laptop with this docking station. The Display Settings in Windows do not recognize any external monitor when connected through th...

Hello, I purchased the Selore 13-in-1 USB-C Docking Station (SKU: DK1407) on December 8, 2024. The device was working fine untill today. I started experiencing a serious issue with the video outpu...

@Fausto Bartra  Okay, you can try manually updating the graphics card drivers and upgrading the firmware as mentioned above to see if it resolves the issue. If the problem persists, you can r...

@Ewan Armstrong-Bridges  Hi, To better address your issue, please provide the following information: 1. Provide the specific computer model;2. Any changes in your usage environment compared ...

unfortunatly my monitor only has a DVI connector.I will return this ducking station then thank you  

I have several SEU0304 in an office environment - one device (Windows 11, current version) can no longer function with the docks. It has previously worked (Last known good usage Thursday 04/09) but...

@Fausto Bartra  Thanks for the information.   There may be compatibility issues with secondary adapters. Therefore, we recommend to use DP-to-DP or HDMI-to-HDMI cables.   Addition...

Please find attached the photo of the laptop sticker with model #. please let me know as soon as you can Thank you Fausto