Hello! So when i used the cable provided in the box as the one to connect my mac to the docking station, it worked alright. Now the cable provided is very small and i need a larger one, can you tel...

@Saad ullah  Hi,Please tell the following information: 1: Purchased product model 2: SN of the product (usually on the back of the product) 3: Device model 4: Attach the appropriate photo ...

Hello i just bought the selore usb c docking station today and i have it connected to my macbook air. All ports seem to work except the two hdmi ports. Please help. I need to setup an external moni...

Hi @Matt McCutcheon， You can try again as follows：1: Roll back the graphics card driverOperation: Open the device manager - display adapter - right click the graphics card driver - there is an opt...

Yeah, BIOS was fully updated, all drivers. The problem started after actually updating some drivers on this laptop as it worked great right from the start using all 3 monitors at 1920x1080, 2 HDMI ...

Hi @G Birch According to your description, here are some guidance:1: Reconnect with our configured cable, then open the computer display settings, take a picture of the whole, first confirm wh...

@Selore Global  Modek SEDK0701 s/n 2307

Hi @G Birch， We are sorry to hear this, but please don't worry, we will help you solve the problem.  Please provide the model number and SN number of the product (usually on the back of the ...

We have a Fujitsu Lifebook U7310 (win11, fully patched and up-to-date) connected to a Selore 15-in-1 USB-C dock.  The mouse and keyboard ports work, but there is no external monitor detected (...

Hi @Matt McCutcheon  Have you solved the resolution problem before? For example: have you updated the computer's BIOS, etc. As for the discount you mentioned, you can send me the link of the...