Hi @Manuel Jordan ， The PD charging port on the Hub supports a maximum charging power of 100W. Since the Hub itself needs power to work, a portion of the power will be deducted, about 13-15W,...

Hello Friends My uncle bought this laptop: Dell Inspiron Plus 16" Touchscreen Laptop - Intel Core Ultra 9 185H - 1920 x 1200 - Windows 11 - 32GB RAM - 2TB SSD Even when the laptop itself has the...

Hi @Brian Webster，❶ The data of the hub and the C port of PD cannot be displayed when you use the C-DP cable to connect, because it does not have video function. So it is normal.❷ It is abnormal th...

I just received a Selore UC3915 multifunction hub. I connect it to my HP Envy laptop 17-cr1 using the hub's attached cable, plugged one of the two USB-C ports on the laptop. I connect an external...

@Jascha W. Hi，If you need my assistance, please provide me with the order number and we will help you.          

The item was bougt by my employer. We will sent it back to amazon and order a new one.

Hi @Jascha W. Please send the order number to this email address.（support01@seloretech.com）(Attach the forum link https://seloreglobal.com/community/xenforum/topic/147225/dk1001-hdmi-doesn-t-w...

The upgrade did not work: [2024-11-13 06:57:02] Set Comm end[2024-11-13 06:57:02] ......Do ISP Begin......[2024-11-13 06:57:02]  enumActionType : 4, enumSignType:0, enumIspMode:1, enumOneBank...

@Jascha W. According to your feedback, I will send you a link, you can download and install the upgrade (no need to connect the monitor).https://cdn.shopify.com/s/files/1/0660/6713/6733/files/...

I had problems with the resolution.  When i connected two monitors, one monitor didn't offer a good resolution or was flickering. As a workaround I had to connect a monitor direct to the lap...