Hi @Martin C.  To better solve your problem, please connect your laptop to the monitor, USB devices, etc. Open the display settings on your computer. Record a complete video (include the prod...

Hello, I recently bought a docking station with serial number SEDK1501. Until now, it has been working fine. I purchased a new Lenovo IdeaPad Slim 5 laptop (with PD port) and connected it to the d...

I bought the hub USB 7 in 1 (ref: SEUC0116C) and it stopped working today. I was using it to have HDMI on my Macbook Pro M1 but last time I plugged it in, nothing happened. Tried on a differen...

Hi @Gary Sherwin, We apologize for the inconvenience this adapter has caused. Could you please try the following troubleshooting steps: 1. Update Your Graphics Driver- Please install the latest ...

@Selore Global Thank you.  You have confirmed my suspicions about HDMI-to-DP cables nor working with the device.  The function of ports 2 an 3 is a different issue.  My computer does...

Hi @Gary Sherwin, The issue may be related to resolution, refresh rate, graphics card drivers and product program. 1. When connecting to Port 2 or 3, it is recommended to adjust the monitor&rsquo...

I have an ASUS Chromebook Model C423N, manufactured on 2021-06.  My research indicate that it can handle three external monoitors via various adapters.  My model # SEUC3707 Triple display...

Hi @Chuck Hoose, Thanks for the information you provided. To better solve your problem, please confirm and provide the following details:   1. Please get in touch with HP's official custome...

HP ProDesk 400 G9 SFF Business Desktop Computer, Intel Hexa Core i5-12500, 32GB RAM, 1TB PCIe SSD, Dual 4K Display Support, HDMI, WiFi, RJ-45, Keyboard & Mouse, Windows 11 Pro Selore-model # S...

Hi @Chuck Hoose, Please provide the product model.