Hi @Chuck Hoose, Thanks for the information you provided. To better solve your problem, please confirm and provide the following details:   1. Please get in touch with HP's official custome...

HP ProDesk 400 G9 SFF Business Desktop Computer, Intel Hexa Core i5-12500, 32GB RAM, 1TB PCIe SSD, Dual 4K Display Support, HDMI, WiFi, RJ-45, Keyboard & Mouse, Windows 11 Pro Selore-model # S...

Hi @Chuck Hoose, Please provide the product model.

Purchased an HP Pro Desktop 400 G9 SFF Business Desktop Computer which can handle 2 4K monitors.  I wanted to add a third monitor and so purchased the Selore & S-Global USB C Docking Stati...

Hello  Two cousins need to solve the following situation: Exists two laptops where each one: Have M.2 NVMe with 500GB and 1TB respectively Have Thunderbolt 3 and 4 respect...

Hi @STEF GR， Can you send me the SN number of this product? (Usually on the back of the product)Your computer does not have a C port, and you use an A to C adapter to connect our product, so the v...

I recently got a model SEUCO513 docking station. I'm having issues with hdmi and DP ports not finding monitors on Lenovo ideapad Flex4. However, the USB port is working    

Hi @Paul Sholter  Thank you very much for taking the time to contact us. Sorry for this. To help you better solve the problem, could you provide the following information:1. Could you please...

I am also having the same issue . I have a Lenovo ThinkPad E15 paired to the Solare SEDK1401. One of my two monitors is not being dispalyed. 

Hi @Emilie D， Please try the following steps: Restart your computer or change another computer, use the cable we configured, re-plug and re-connect to see if the problem can be solved.If you cann...