Both files failed. At this point my IT department is recommending returning this dock and looking for something else to fill it's function, but we're willing to try something else if there are any ...

Hi @Michael Cooper，Try the first one first, if that doesn't solve the problem, then try the second one.

Finally been able to set up a time with my work IT to get this installed and we have a question. The instruction file example only has one BIN file to choose from, but the file you sent me has 2. W...

Hi @Benjamin Di Qual， https://www.siliconmotion.com/download/3Xf/a/index.htmlPlease click the link to go to the official website to download the driver. After installation, you need to allow scr...

I'm having the same issue. On a macbook Pro 2023 and surface pro9 Same monitors and cables work with other HDMI to USB C connectors Your model # is SEUC0225  

Hi @Sal Vatore，It may be a compatibility issue.Please tell me the model of your product and the model of your computer device.

I am also having the same problem with my Selore docking station. My HDMI monitors are not working with the Selore docking station. It used to work; then started restarting for no explicable reason...

Hi @tony coleman，OK.Please tell me the model of your product and the model of your computer device. 

Hi i have the 8 in 1 adapter. i can't get the hdmi or dp port to work but all the usb ports work ok. i'm trying to connect my HP 15-fc0016na to 2 external monitors but the laptop doesn't detect the...

@Stuart Deacons Thank you for the above, but there is one important point.Could you please provide a video? (Including the connection wires of the entire base, as well as the LED flickering fa...