Hi @Gary Sherwin, We apologize for the inconvenience this adapter has caused. Could you please try the following troubleshooting steps: 1. Update Your Graphics Driver- Please install the latest ...

@Selore Global Thank you.  You have confirmed my suspicions about HDMI-to-DP cables nor working with the device.  The function of ports 2 an 3 is a different issue.  My computer does...

Hi @Gary Sherwin, The issue may be related to resolution, refresh rate, graphics card drivers and product program. 1. When connecting to Port 2 or 3, it is recommended to adjust the monitor&rsquo...

I have an ASUS Chromebook Model C423N, manufactured on 2021-06.  My research indicate that it can handle three external monoitors via various adapters.  My model # SEUC3707 Triple display...

Hi @Chuck Hoose, Thanks for the information you provided. To better solve your problem, please confirm and provide the following details:   1. Please get in touch with HP's official custome...

HP ProDesk 400 G9 SFF Business Desktop Computer, Intel Hexa Core i5-12500, 32GB RAM, 1TB PCIe SSD, Dual 4K Display Support, HDMI, WiFi, RJ-45, Keyboard & Mouse, Windows 11 Pro Selore-model # S...

Hi @Chuck Hoose, Please provide the product model.

Purchased an HP Pro Desktop 400 G9 SFF Business Desktop Computer which can handle 2 4K monitors.  I wanted to add a third monitor and so purchased the Selore & S-Global USB C Docking Stati...

Hello  Two cousins need to solve the following situation: Exists two laptops where each one: Have M.2 NVMe with 500GB and 1TB respectively Have Thunderbolt 3 and 4 respect...

Hi @STEF GR， Can you send me the SN number of this product? (Usually on the back of the product)Your computer does not have a C port, and you use an A to C adapter to connect our product, so the v...