@Fausto Bartra  Okay, you can try manually updating the graphics card drivers and upgrading the firmware as mentioned above to see if it resolves the issue. If the problem persists, you can r...

@Ewan Armstrong-Bridges  Hi, To better address your issue, please provide the following information: 1. Provide the specific computer model;2. Any changes in your usage environment compared ...

unfortunatly my monitor only has a DVI connector.I will return this ducking station then thank you  

I have several SEU0304 in an office environment - one device (Windows 11, current version) can no longer function with the docks. It has previously worked (Last known good usage Thursday 04/09) but...

@Fausto Bartra  Thanks for the information.   There may be compatibility issues with secondary adapters. Therefore, we recommend to use DP-to-DP or HDMI-to-HDMI cables.   Addition...

Please find attached the photo of the laptop sticker with model #. please let me know as soon as you can Thank you Fausto

@Caroline Vézina  Hi, To better solve your issue more effectively, please provide the following: 1. The specific model of your computer to verify compatibility.2. Ensure you are using...

Hi @Fausto Bartra, To confirm compatibility, could you provide the specific computer model or send us a picture of the model label located on the back of your computer? Note: Our products are sui...

I just receuived this docking station I ordered in Amazon. I have a new Lenovo laptop. I have an ACER monitor with DVI to DISPLAYPORT adapter. This monitor is not detected by windows 11 when con...

Hi,  I plugged the docking station SEDK1407 into my Dell XPS 13 laptop, the light is on on the docking station, which indicates that the power is working, but none of the outputs (HDMI, USB, ...