What do you mean by "Provide SN update program"?

Hello, I recently bought a SEDK1401. I use it on my macbook pro 2019. Everything works except the video output. I tried to connect my screen to the hdmi ports and the DP port with an adapter but n...

Hi@hristo shekov, You can try the technical solution I submitted for testing, if not, please provide your product model and computer model, and fault video.    

Hi there,I have the same/simmilar problem.Do you have proposed soluton?BR Hristo

@Michel Leclerc  I have helped your feedback up, and our team will contact you. Best regardsSELORE Support  

Hi, Thanks for your help. How can I get serial number ?  

@Michel LeclercHi,In order to further resolve your issue, please provide the following:Provide product SN numberYour computer equipment modelPlease attach screenshots of the failure and firmware sc...

I've an issue with my USB HUB (re: SEUC0304-FR). When my computer goes out from long sleep, the usb hub is no more working. Device manager shows unknown USB device (Device Descriptor Request Failed...

Hi @Jason K Here are 3 suggestions for you, you can try them:① Provide SN update program;② Manually update the computer graphics card driver;③Update system patches in Windows settings and update o...

The problem started two months ago. Everything was working fine before. If I connect the adapter and put my PC to sleep, the PC restarts after some time. Event viewer says critical error. If I pe...