I'm using SEDK1401 to connect 1 monitor.  I have a 2nd monitor connected to the HDMI output on my laptop.  The monitor connected to the SEDK1401 is noticeably dimmer.  If I switch th...

@Matt McCutcheon Well. Wait for your SN number.

1. HP EliteBook 840 G8 and DP version, if you mean Display Port version, this laptop doesn't have a built in DP port, only HDMI. The Dell S2417DG monitors are DP 1.2 and HDMI 1.4.2. I upgraded all ...

Hi @Mike Wong，In order to better solve your problem,What is your computer model?A suggestion: You can try connecting other devices to check if it is a compatibility issue. 

Hi，@Thempleton Aart This is our official website, this is a different platform.     If you should check the purchase information from the AMZ platform.

Can't find anything on this website about this product I bought not so long time ago from Amazon...  

When I plug in the SEUC6002 hub on a Win11 laptop, I get a USB Device Not Recognized message.   the hub works with USB devices connected to it like keyboard.   however, it doesn't wor...

@Sean Novosad 

Hello, I have consulted the technical department and the next step of operation suggestions for you is:Because the computer you mentioned has multiple versions, we need to see your port identificat...

Hi - I have a Dell Inspiron 15 Model 3530 with a USB-C port and I am trying to use the SEUC0513-US hub, but the PC does not seem to recognize the device.  Is there a driver that needs to be in...