I'm using SEDK1401 to connect 1 monitor. I have a 2nd monitor connected to the HDMI output on my laptop. The monitor connected to the SEDK1401 is noticeably dimmer. If I switch th...
I'm using SEDK1401 to connect 1 monitor. I have a 2nd monitor connected to the HDMI output on my laptop. The monitor connected to the SEDK1401 is noticeably dimmer. If I switch th...
@Matt McCutcheon Well. Wait for your SN number.
1. HP EliteBook 840 G8 and DP version, if you mean Display Port version, this laptop doesn't have a built in DP port, only HDMI. The Dell S2417DG monitors are DP 1.2 and HDMI 1.4.2. I upgraded all ...
Hi @Mike Wong,In order to better solve your problem,What is your computer model?A suggestion: You can try connecting other devices to check if it is a compatibility issue.
Hi,@Thempleton Aart This is our official website, this is a different platform. If you should check the purchase information from the AMZ platform.
Can't find anything on this website about this product I bought not so long time ago from Amazon...
When I plug in the SEUC6002 hub on a Win11 laptop, I get a USB Device Not Recognized message. the hub works with USB devices connected to it like keyboard. however, it doesn't wor...
Hello, I have consulted the technical department and the next step of operation suggestions for you is:Because the computer you mentioned has multiple versions, we need to see your port identificat...
Hi - I have a Dell Inspiron 15 Model 3530 with a USB-C port and I am trying to use the SEUC0513-US hub, but the PC does not seem to recognize the device. Is there a driver that needs to be in...