Hi @S B:   So sorry for the inconvenience.Do you have three monitors connected simultaneously using the product's two HDMI ports and the VGA port?If so, in order to better help you solve the...

Hello, I have a SEDK0701 connected to my laptop and two external monitors.  It was working well with the 3 displays.  However, it all of a sudden stopped recongizing one of the monitors ...

1: Check the adapter, because the adapter has been working for a long time, does it become very hot? If it is, it is because the temperature is high and the movement speed will be slower when usin...

1.Open the Intel Graphics Control Center and go to the home page 2. Perform the following operations to enable the external monitor.  

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Dear @Will Thompson We apologize for the inconvenience. The information we receive based on your response is limited. On what device are you using our hub? If it...

Dear @Graeme Hilton @Don Macleod We apologize for the inconvenience. Based on your responses, you can do this: ① Try using a different USB-C device such as a smartphone, tablet, or another c...

HEllo,   I've narrowed down the issue to the seuc3703 dock, when connected to my TV via a hdmi cable and my TV connected to my amp, audio stops working and will not work until the hdmi is di...

@Aj Daga 💯

Uninstall and re-install of the new version solved the problem. Many thanks.