@Jascha W.  Hello. Most of our products do not require driver updates.So I would like to know a question: Can you describe why you want to update the driver and the problem you want to solve...

Hi, i tried to update my SEDK1001 (SN 2410) with provided instructions: https://drive.google.com/file/d/1744vQHXUXV3EYfnvqIfcIJCFhBXzIWp9/view?usp=drive_link But the update failed. After the fa...

You're welcome😃

Thank you

Hi @Charles Yaw, According to the computer model you provided and the current abnormal situation, your computer should support DP1.2, up to two 1080p/60hz displays. We recommend that you open the...

G'day Support and/or Community from down under,  Recently bought the 13 in 1 USB C Docking Station for Dual Monitor set up: https://www.amazon.com.au/dp/B0B49QYYCX?ref=emc_p_m_5_i_&t...

Hi @Tony Prout: I'm sorry to tell you that after checking. The C port of your computer does not support video output, and the product using DP signal master control is not compatible; so the vide...

I have an lenovo laptop and I plugged in the HDMI cords into the docking station and connected the docking station into the laptop and my keyboard and mouse work but not the monitors? I check ...

@utubu uasi Hi， There is no problem when you use a DELL computer to connect our product, but there is a problem when connecting to Surface Laptop 3; then the problem still exists after upgrad...

Thanks I did that, but still I get the same issue. Monitors are not recognized on startup and I have to disconnect and reconnect the monitors.   Here is a screenshot of the info screen.