We need to determine whether you are connected correctly

@utubu uasi Yes, you need to take a photo.⑤Take a whole connection diagram to see the connection status (need to include the monitor, product, and computer) 

@Selore Global Hello - it is not a surface pro 3, it is a surface laptop 3 (apologies). Screenshots attached. I have a DELL laptop which works fine. If I leave the docking station in and start it ...

Hi @utubu uasi ，①The Surface Pro 3 computer we have found is a 2014 computer, which does not have a C port, so we need to further confirm your computer model②Right-click this computer-Manageme...

hello I have a SELORE docking station (15 in 1 - model: https://seloreglobal.com/collections/usb-c-docking-station/products/docking-station-dual-monitor-15-in-1), with 1 monitor connected to the H...

Hi @Master Yoda ， Please rest assured that we will provide you with a solution.Here we need to confirm two things.1: What kind of device (such as mouse, keyboard, hard disk, etc.) are you usi...

Have the same problem, non USB-A port is working. Model: SEUC0513 SN: 2419 Connected to Laptop "Dell Latitude 5540" 

Hi @Reza Sayahan Thanks for your purchase and for taking the time to contact us.In order to help you solve the problem more clearly. Can you give me more information? 1: Provide the product m...

I purchased a this docking station 8 months ago from Amazon and all of a sudden, non of the USB ports working.

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