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Troubleshooting
Charging port doesn't work
Charging port doesn't work
If your connected devices are not charging via the hub’s PD port, it may be due to an issue with the connected laptop, the device you’re charging, the charger and charging cable, or the hub itself.
docking station (1)
power decreases (1)
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docking station
Problem with docking station SEDK1501
5/29/25, 8:42 AM
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Xavier GRÉGOIRE
5/30/25, 11:13 AM
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XG
Xavier GRÉGOIRE
5/30/25, 11:13 AM
Hello, With the docking station, I only received a USB-C to USB-A cable while my PC's DP port is...
Why the laptop is not charging via the hub's PD port?
9/22/22, 2:01 AM
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Selore Global
1/2/24, 1:45 AM
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Selore Global
1/2/24, 1:45 AM
Dear @Graeme Hilton @Don Macleod We apologize for the inconvenience. Based on your response...
power decreases
Why connect to the docking station to charge the iPad, the power does not increase but decreases.
10/9/22, 9:13 AM
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Selore Global
10/9/22, 9:13 AM
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Selore Global
10/9/22, 9:13 AM
That's because our product itself is pre-buckled at around 8W. If your power charger is only 20W,...
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None of the HDMI ports work on my SEDK1407 with my Asus Zenbook S 14 (UX5406)
Comix84
10/7/25, 6:47 PM
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HDMI port doesn't work
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None of the HDMI ports work on my SEDK1407 with my Asus Zenbook S 14 (UX5406)
Latest: Selore Global
10/9/25, 4:26 AM
HDMI port doesn't work
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