Charging port doesn't work

If your connected devices are not charging via the hub’s PD port, it may be due to an issue with the connected laptop, the device you’re charging, the charger and charging cable, or the hub itself.

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XG

docking station Problem with docking station SEDK1501
5/29/25, 8:42 AM • Xavier GRÉGOIRE 5/30/25, 11:13 AM

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XG

Xavier GRÉGOIRE
5/30/25, 11:13 AM

Hello, With the docking station, I only received a USB-C to USB-A cable while my PC's DP port is...
Why the laptop is not charging via the hub's PD port?
9/22/22, 2:01 AM • Selore Global 1/2/24, 1:45 AM

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Selore Global
1/2/24, 1:45 AM

Dear @Graeme Hilton @Don Macleod We apologize for the inconvenience. Based on your response...
power decreases Why connect to the docking station to charge the iPad, the power does not increase but decreases.
10/9/22, 9:13 AM • Selore Global 10/9/22, 9:13 AM

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Selore Global
10/9/22, 9:13 AM

That's because our product itself is pre-buckled at around 8W. If your power charger is only 20W,...

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Problem with docking station SEDK1501

Latest: Xavier GRÉGOIRE 5/30/25, 11:13 AM

Charging port doesn't work