Hub is dead after 5 months

• MC

  Martin C.

  5/28/25, 12:48 PM

  I bought the hub USB 7 in 1 (ref: SEUC0116C) and it stopped working today.

  I was using it to have HDMI on my Macbook Pro M1 but last time I plugged it in, nothing happened.

  1. Tried on a different computer, didn't work
  2. Tried on a different port, didn't work
  3. Tried a different USB hub, it worked, anything else worked but the hub is not charging, not displaying HDMI ou USB key, it's dead.

  How can I have a new one sent? I bought it in the EU and it lasted less than 6 months.

   

   

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• 

  Administrator

  Administrator

  Selore official account

  Selore Global Staff member

  5/29/25, 10:11 AM

  Hi @Martin C. 

  To better solve your problem, please connect your laptop to the monitor, USB devices, etc. Open the display settings on your computer. Record a complete video (include the product, laptop and monitor). 

  Best regards

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