Hi, This is regarding the docking station model no SEUC3908 13 to 1 that I’ve purchased on Amazon. Before the purchase I have checked the compatibility of the docking station for the compute...

It does not work after being used for some time. If the computer driver was updated during the product use, you need to ask for a product driver. (Please send an email to Support01@seloretech....

First, check if your laptop's DP port is DP1.2 or DP1.4. DP1.2 Dual display supports 1x2K and o1x1080 does not support triple display.  DP1.4 Dual display can be adjusted to 2 x 2K and 3 x 1...

The static electricity of the laptop is likely causing this abnormality. Please release the static electricity from your laptop: 1. Unplug all external devices, such as the laptop's power charger...

That's because our product itself is pre-buckled at around 8W. If your power charger is only 20W, when connecting with our adapter, the charge to the iPad is only 12W.We recommend that use a power ...

Sorry, our USB-C hub/dock can't be worked together. The secondary transfer can't be worked either.

When the USB C Docking Station plugs into a laptop and connects the monitor through the HDMI port, the computer system determines that there is an external HDMI device and automatically switches th...

When your network cut out, you can check from the below steps: 1. Test if there is a problem when only connecting the network cable. 2. Cross-test. Try to connect the docking station to another d...

To avoid external reasons: Please make sure that you inserted the card completely. Reinsert the SD card and check that the surface chip is not smudged and that the metal areas are not dull or s...

When the product is dual-connected to two monitors on a Win PC, the resolution will be based on the smallest monitor. When the monitor resolution is 1080, both monitors are at 1080 resolution.