@Vaclav Elias  Hi Vaclav Elias, Thank you for your information. The docking station's USB data interface, such as USB 2.0, USB 3.0, or USB-C device will appear in the Device Manager's Unive...

@Selore Global , You are welcome. Model NO.: SEUC3303 SN: 2224 The other computer is also Win 11 That was all done, Bios, Graphic Card, and many more (including from Windows Update > Advan...

Hi Vaclav Elias, Thanks for your posting and for taking the time to contact us. Sorry for the inconvenience caused to you due to the docking station. Please provide the specific model of the p...

Hi, I have recently updated my laptop and the Selore&S-Global 12-in-1 USB C docking station is not recognised anymore. It was working previously. I thought it was broken but it works on anoth...

Sorry, Selore docking station doesn't support 5120*1440 ultra-wide monitor resolution. Our chip supports 3840*2160 or 2560*1440, or 1920*1080 resolution, 5120*1440 is not in the support range of o...

① Please ensure that the hub is connected to the PD power supply; ② Black screen problem is likely to be a secondary adapter, you need to ensure that the HDMI interface on the hub is connected to ...

More than 3 USB-A ports stopped working, probably due to the insufficient power supply. Therefore, it is recommended to change the charging cable and the charger with more power. After that, conne...

@Kathy Leslie  Hi Kathy,   Thank you for posting! Sorry for the inconvenience caused to you due to the docking station. To solve your problem faster, can you please tell us your lapt...

Just curious if anyone else has had this strange issue when inserting the hub into laptop. It consistently has a tone that plays every 90 seconds and is really annoying. Anyone that calls me throug...

@Emilio Battistini Hi Emilio, Thanks for your reply. The docking station is peripheral to the laptop. When you boot up the laptop, if the docking station is connected to the laptop, there is a b...