Hi, I've bought SEUC0203 and I'm trying to extend monitors with your product but it only duplicates them. Windows doesn't seem to recognize the 2nd monitor. How can I extend them? Thx

@Robert Gaudreau Hi Robert, Thank you for providing such detailed information. The HP Zbook17 G4 Mobile Workstation is a DisplayPort™ 1.2 protocol, and generally speaking, it can only suppo...

This is my answer to Arin email Hi Arin, I have checked physically on the computer if the monitors were getting the desired display resolution without any docking station, we can put three monito...

This is an email received by Arin Hi Robert,   Thanks for your purchase and taking time to contact us. Could I know whether you have a charger connected to the PD port of our produ...

Hi, Generally, when the computer is set to sleep mode and wakes up the computer, you need to unplug the docking station and plug it in again. But it looks like you have to put to sleep mode and wa...

Hi! Thanks a lot for your response! Yes, the port supports video output. It is the USB-C port of my GPU (Gigabyte RTX 2080 Super Gaming OC Rev 1.0). When i did the "workaround" as mentioned in...

Hi, Thanks for your purchase and for taking the time to contact us.   Can you please tell us if your desktop computer's C port supports video output? Before using the docking station, it's ...

Firstly, please notice that if your monitors are not the same resolution, the solution will be based on the smallest monitor. When the smaller monitor resolution is 1080, both monitors are at 1080 ...

I have a strange behaviour with the model SEDK1001A. When I connect it to the USB-C Port on my desktop computers GPU, I get the BIOS screen and after that no video signal anymore (on both HDMIs + ...

Hi Judy, Is there any update on the resolution issue? Thank you, Robert