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  4. Problem with UC1705 10 in 1 USB C Adapter

Problem with UC1705 10 in 1 USB C Adapter

  • JK

    I was referring to the "EP program upgrade". Don't I need to connect the hub to my Windows PC with a USB-A to USB-C cable (USB-A at PC, USB-C at hub)?

     

    I bought it end of 2021 from Amazon.

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  • Selore Global

    @Jason K

    Yes, you do not need to use the USB-A port, you just need to connect this product port c to your laptop, then Adapter hmdi port connected to another monitor, and finally download the installation package on your laptop, directly update.

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  • JK

    This is what I have to do for the "AG solution upgrade". Will the "EP program upgrade" work if I connect the hub with USB-C?

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  • Selore Global

    @Jason K Hi,

    You can try it out and finally let us know the result.

     

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  • JK

    The hub still causes the BSOD when I put my PC to sleep. If I disconnect the hub before putting my PC to sleep, all is OK.

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  • Selore Global

    @Jason K 

    Ok, I probably know the situation. Please send your order number and our chat screenshot to this email（Support@seloreglobal.com）, and we will take the next step for you.

     

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