The hub still causes the BSOD when I put my PC to sleep. If I disconnect the hub before putting my PC to sleep, all is OK.
The hub still causes the BSOD when I put my PC to sleep. If I disconnect the hub before putting my PC to sleep, all is OK.
This is what I have to do for the "AG solution upgrade". Will the "EP program upgrade" work if I connect the hub with USB-C?
I was referring to the "EP program upgrade". Don't I need to connect the hub to my Windows PC with a USB-A to USB-C cable (USB-A at PC, USB-C at hub)? I bought it end of 2021 from Amazon.
Well, my computer does not have USB-A ports (that is why I bought the hub), and connecting it using a USB-A to USB-C adaptor does not work. "USB has been removed!"
There is no serial number. See photos.
I have tried the other two methods and the problem did not go away. The serial number on the box is X001783W89.
What do you mean by "Provide SN update program"?
The problem started two months ago. Everything was working fine before. If I connect the adapter and put my PC to sleep, the PC restarts after some time. Event viewer says critical error. If I pe...
