When I plug in the SEUC6002 hub on a Win11 laptop, I get a USB Device Not Recognized message.   the hub works with USB devices connected to it like keyboard.   however, it doesn't wor...

@Sean Novosad 

Hello, I have consulted the technical department and the next step of operation suggestions for you is:Because the computer you mentioned has multiple versions, we need to see your port identificat...

Hi - I have a Dell Inspiron 15 Model 3530 with a USB-C port and I am trying to use the SEUC0513-US hub, but the PC does not seem to recognize the device.  Is there a driver that needs to be in...

Hi @Jean-Yves LORNE  Do you remember which platform you purchased this product on? You can find the corresponding link and send it to us (if you purchased it on Amazon, you can directly send ...

Good afternoon everybody. :-) I do own a Selore device that is wrking perfecttly on Ubuntu, but I have drivers problems with windows 11. The problem is that there is no marking of model on it&nbs...

Hi @Noel Saliba, Please attach the screenshot of the forum and the order number and send it to the email, support@seloreglobal.com, and we will have other colleagues to contact you. 

When I try to load the bin file I get this message

@Noel Saliba Hi Please download the link and try the Bin file as before.(As screenshot) Finally, please let me know the result.   https://drive.google.com/file/d/1d8rv9rLzKfopywLHJYdYA-4fY...

Hi, I installed the update and it still did not work.  Please let me know what I can try next.