Hello I have both a Dell Lapto and a Chromebook that when connecting my hub to it, only HDMI-1 port seems to register the monitor. This has been happening ever since I received this product, and I would really like this to be working as expected.
Model No: SEUC0507
SN: 2222
Any help is appreciated.
Hi Benjamin Fryman,
To better solve the problem, please provide the information as follows:
1. Please provide your detailed laptop model.
2. After connecting the devices, please open the display settings and check whether the monitor is recognized. Then, kindly take a photo or video of the entire setup, including the hub, laptop, and monitor.
Best regards
