Seloreglobal.com is the official website of selore. It is an after-sales platform for buyers, but does not have payment functions. Therefore, we have made jump links on the product detail page where you can click the "Buy on Amazon" button on the product page to make a purchase.

18-month warranty for each Selore product; for one year after the date of purchase,Selore commit to handle the quality related item with free replacement or full refund.

30-day money-back guarantee for any reason; for 30 days after the date of purchase, return your undamaged Selore product and receive a full refund for any reason.

3-7 business days.(Only US)

Please connect the PD charger because connected devices consume too much power.

Please add a USB 2.0 extension cable between the HUB and the receiver. Because most wireless device like mouse, keyboard, and Bluetooth device work in the 2.4 Ghz wireless band. USB 3.0 Port has potential for interference that can affect the device’s performance.

"Right-click desktop→ select Intel display Settings → pop-up Settings screen select display→ select multi-screen display→ expand the desktop

(If the display 3 is not display, please to manually select the display→click apply confirm can set OK)."
If one of display does not display, How to do?
Right click desktop > Graphics Settings > Select One or More Active Displays.

It is normal to heat up after using the dual monitor 2 HDMI adapter for a period of time; Because the shell will heat up for heat diffusion and protect the internal circuit board.

"""Setting"" → ""Display"" → click the ""mirror display"" box to switch to Extend mode → then you can drag a window of website/movie to the rightest side of your desktop screen until it disappear on your desktop screen and show up on the external monitor screen.

( Important Note: As Apple company itself limited, for Mac OS devices use in extend mode, the image on the two external screens will be the same.)"
How to connect Extend Mode for Windows OS?
"Right-click desktop→ select Intel display Settings → pop-up Settings screen select display→ select multi-screen display→ expand the desktop

(If the display 3 is not display, please to manually select the display→click apply confirm can set OK)."

Right click desktop > Graphics Settings > Select One or More Active Displays.
When connecting with your laptop, the device get hot?
It is normal to heat up after using the dual monitor 2 HDMI adapter for a period of time; Because the shell will heat up for heat diffusion and protect the internal circuit board.

For Windows laptop on DP1.2, due to laptop's limited bandwidth, one of the monitors resolution will be lower than 1080P when connect external 2 monitors,and the final resolution depends on different laptop configurations.
On Mac devices, when external two monitors,the iamge not different?
CAN NOT support MST Display, ONLY Mirror Mode due to Mac OS limitation; Not support Macbook pro air mini M1.

EDID(Extended Display Identification Data) may blackout for a few seconds(1 minute at max, depends on Laptop and monitor) when data transfer; Please be patient wait for the data completed.

Our products can ONLY work with those devices that the USB Type C Port supports video output or DP Alt Mode; Please check if your laptop owns a USB Type-c Thunderbolt 3 port or USB C 3.1 Gen2 port and support DisplayPort Alternate Mode;

1.Please check the input and output device connection is alright , the HDMI cable is alright and the HDMI cable connection is alright.
2. Please use standard HDMI cable.

1.Please make sure that there is audio output function on the monitor.
2. Please set the external monitor as default audio output device.