Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

Free & Fast Delivery
Lifetime Customer Support
30-Day Money-Back Guarantee
How can we help?

FAQ

Ordering

Where should I pay for purchases?

Seloreglobal.com is the official website of selore. It is an after-sales platform for buyers, but does not have payment functions. Therefore, we have made jump links on the product detail page where you can click the "Buy on Amazon" button on the product page to make a purchase.

How long is the product warranty period?

18-month warranty for each Selore product; for one year after the date of purchase,Selore commit to handle the quality related item with free replacement or full refund.

How to protect my interests

30-day money-back guarantee for any reason; for 30 days after the date of purchase, return your undamaged Selore product and receive a full refund for any reason.

Shipping, Returns & Exchanges

Amazon functions as our logistics partner to ship out Anker products. They will choose the carrier that they think works best for our customers.

How soon can I get the goods?

3-7 business days.(Only US)

Get in touch

Have questions about your order, or a general enquiry?