Docking Station constantly restarts.

• Monitor lose the signal
• Ethernet, USB A, UB C, Broken
• #HDMI
• powering off

• MC

  Michael Cooper

  1/4/25, 7:27 PM

  I recently got a model SEDK1407 docking station. I've hooked everything up correctly and confirmed there are no issues with my computer, monitors, or cables. Every couple of minutes I lose all connection to the docking station. My monitors loose signal, my mouse and keyboard disconnect, and I see that the ethernet port light turns off. It's almost as if the docking station is rebooting itself every few minutes.

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• 

  Administrator

  Administrator

  Selore official account

  Selore Global Staff member

  1/6/25, 1:14 AM

  Hi@Michael Cooper 
  The first possibility is that the power supply adapter is abnormal, resulting in abnormal docking power supply and phased disconnection;
  The second possibility is that your computer port is abnormal, and all connections are disconnected when there is shaking;
  The third possibility, wiring or connection is abnormal;

  Therefore, in order to facilitate the analysis, please provide a complete video to see the specific connection and problem performance;
  Also provide computer brand model and other information.

  Selore
  
       

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