HDMI and DP Port not working anymore on W10 BUT working on mac os not sure for DP

• Amazon
• HDMI port
• monitor

• MM

  Marc Mulot

  2/9/23, 7:42 AM

  serial n°: SEUC3908 

  HELP

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• 

  Administrator

  Administrator

  Selore official account

  Selore Global Staff member

  2/28/23, 9:01 AM

  @Marc Mulot 

  Dear Marc,

  We apologize for the inconvenience this adapter has caused you.

  To confirm the compatibility issue, could you please provide below information?
  Amazon Order No:
  Detailed Laptop model No: 

  May I know whether you have updated your laptop system recently? 

  Selore&S-Global Support Center

  Judy

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