SEDK0701 | Poor Resolution on Third Display

• SEDK0701

• DW

  DJ White

  8/21/24, 8:48 PM

  So after giving up entirely on the SEDK1102, I opted for the SEDK0701. Thankfully, with this dock I was able to push video to three monitors, however, the resolution on the third display is terrible. I'm currently running Samsung Odyssey G5s (2 24" and 1 32") in the following configuration:

  

  System specs are as follows:

  

  I've updated drivers for the Intel UHD 620 card and that didn't seem to help. I've also set the BIOS to run high resolution over USB-C. That seemed to only help for the second display which was maxing out at 800x1200 in portrait, but is now able to render 1080x1920. After all I've tried, I can only get 720x576 out of the third display. Would love to get a fix for this so I can actually use all three monitors.

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  Administrator

  Administrator

  Selore official account

  Selore Global Staff member

  8/22/24, 6:11 AM

  Hi @DJ White 
  We have consulted the technical department for you.
  Since your computer's USB-C port only supports DP1.2 and has limited bandwidth, the resolution refresh rate that can be allowed is limited.
  Solution:
  You need your computer's USB-C port to support DP1.4 to get a higher resolution refresh rate.
  
  Selore

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