I have a fairly new computer and all the ports on my 13 in 1 dockstation work except the monitor ports.
On the other hand, everything works fine on my laptop.
Could you help me.
Thank you.
I have a fairly new computer and all the ports on my 13 in 1 dockstation work except the monitor ports.
On the other hand, everything works fine on my laptop.
Could you help me.
Thank you.
Hi @Francisco Aragon,
Based on your question, it's possible that your computer may not support the function you are trying to use. In order to support this feature, your computer's USB-C port needs to be able to support video output functionality. Generally, this can be achieved through a full-featured port, or a Thunderbolt 3 or Thunderbolt 4 port.
To determine whether your computer is compatible, you can check the user manual or specifications for your computer's brand and model.
Best regards,
Selore Support