Some customers meet the problem of the display specifications of all monitors being lowered when computers equipped with Windows use monitors with different display specifications.
For example, a laptop that supports Thunderbolt 4,a 3840 x 2160 display,a 1920 x 1080 display.
When the laptop is connected to an external display, 3840 x 2160 or 1920 x 1080 can be achieved;However, when two monitors are connected to the laptop at the same time, both monitors become 1920 x 1080.
This problem will reduce the performance of the monitor and cannot meet the user experience.
For this problem, the technician gives a solution that you can solve by the upgrade.
Matters needing attention:
1. Windows system is required (11th generation processor is recommended)
2. You need to use the hub to connect a display
1. Click to download the installation package of the corresponding model button
2. Double click to open“I2SPTool”
3.Click on the option indicated by the arrow in the picture
4.Click here to find the downloaded bin file
（This is a demo file,and the specific needs depend on the product download）
5.Click this option to start the update.
（Wait for the progress bar to complete and display successfully）
